Effective Date: Jan 7, 2025
Ferla Bikes values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or engage with our services.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, shipping address, billing information, and other details provided during transactions or inquiries.
- Technical Information: IP address, browser type, device information, and usage data collected through cookies or similar technologies.
- Transaction Information: Purchase history, preferences, and payment details for orders made through our website.
2. How We Use Your Information
Your data is used for purposes including, but not limited to:
- Processing orders and transactions.
- Improving our website and customer service.
- Sending updates, promotional materials, and special offers (with your consent).
- Complying with legal obligations.
3. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your data with:
- Service Providers: Shipping companies, payment processors, and marketing platforms that assist in delivering our services.
- Legal Obligations: Authorities when required by law or to protect our rights.
4. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.
5. Security
Ferla Bikes employs industry-standard security measures to protect your data. However, no method of transmission over the Internet is 100% secure. We recommend safeguarding your account credentials and personal information.
6. Cookies and Tracking Technologies
We use cookies to enhance user experience, analyze website traffic, and deliver personalized content. You can control cookie preferences through your browser settings.
7. Your Rights
Depending on your location, you may have rights regarding your personal data, including:
- Accessing the information we have about you.
- Requesting corrections or deletion of your data.
- Opting out of marketing communications.
To exercise these rights, please contact us at [email protected]
8. Third-Party Links
Our website may contain links to third-party websites. Ferla Bikes is not responsible for the privacy practices or content of these sites. Please review their policies before sharing personal information.
9. Changes to This Privacy Policy
We reserve the right to update this policy. Changes will be posted on this page with the “Effective Date” updated accordingly.
10. Contact Us
If you have questions about this Privacy Policy, please contact us at:
Ferla Bikes
Email: [email protected]
Phone: +1 (213) 291 – 9070