Terms & Conditions

Ferla Bikes Pre-Order

Terms & Conditions

1. Ferla Bikes Reservation
Thank you for placing a Reservation for Ferla Bikes. By making your Reservation, you have secured the approximate delivery time of your Order.

2. Effective Date
Your Reservation becomes effective when (1) you place your Reservation and (2) we receive your Reservation Payment.

3. Order Process
While this Reservation secures the approximate delivery priority within your region, it does not constitute the purchase or order of the Cart or Bike. When the start of production for your Reservation nears, we will ask you to configure your Bike or Cart. Ferla Bikes will create an order for your Item and you will receive an Invoice indicating the purchase price of the Cart or Bike, plus estimates of any applicable taxes, duties, transport and delivery charges, and any other applicable fees. If you proceed with the order, we will apply your Reservation Payment towards the order payment.

4. Delivery
Most pre-orders are completed within a 45-60 Days. We will use our best efforts to accommodate an expedited schedule; however, unforeseen delays in production may occur. All delivery dates and times are estimates only. Ferla Bikes shall not be liable for any special or consequential damages that result from delay in delivery. While we always strive to have our orders delivered on time, we acknowledge that the unforeseeable is inevitable. External factors outside of Ferla Bikes and its courier’s control, such as extreme weather conditions and technical failures, are bound to occasionally cause delays, and we ask for your patience and understanding when they do.

*Additionally, please note that during promotional campaigns, delivery times may be longer than usual.

5. Return Policy
Due to the labor involved with crafting our Commercial Fleet to desired specifications, all pieces created for special orders are final sale and are ineligible for return or refund.

6. Acknowledgements; Non-Transferable; Non-Refundable
You understand that we will not hold your Reservation Payment separately or in an escrow or trust fund or pay any interest on your Reservation Payment. Your Reservation is not transferable or assignable to another party without the prior written approval of Ferla Bikes. A non-refundable deposit is required in order to initiate production. Deposits will be forfeited if order is not completed within three (3) months of Ferla Bikes receiving the deposit.

7. Your Details
From time to time we will ask you to provide information so that we can perform our obligations under these terms and conditions. We will maintain your personal information in accordance with our Privacy Policy.

Ferla Technology. 153 W. Rosecrans Ave, Suite 17, Gardena, CA 90249 p 1.310.927.2204