Ferla Bikes Pre-Order
Terms & Conditions
1. Ferla Bikes Reservation
Thank you for placing a reservation with Ferla Bikes. By making your reservation, you have secured the approximate delivery time of your order.
2. Effective Date
Your Reservation becomes effective when (1) you place your reservation and (2) we receive your reservation payment.
3. Order Process
While this reservation secures the approximate delivery priority within your region, it does not constitute the purchase or order of the bike or cart. When the start of production for your reservation nears,. Ferla Bikes will create an order for your item and you will receive an invoice indicating the purchase price of the product(s), plus estimates of any applicable taxes, duties, transport and delivery charges, and any other applicable fees. If you proceed with the order, we will apply your reservation payment towards your order payment.
4. Delivery
Most pre-orders are completed within 45-60 Days. We will do our best to accommodate an expedited schedule; however, unforeseen delays in production may occur. All delivery dates and times are estimates only. Ferla Bikes shall not be liable for any special or consequential damages that result from delay in delivery.
While we always strive to have our orders delivered on time, we acknowledge that the unforeseeable is inevitable. External factors outside of Ferla Bikes and its courier’s control, such as extreme weather conditions and technical failures, are bound to occasionally cause delays, and we ask for your patience and understanding when they do.
Please note that during promotional campaigns, delivery times may be longer than usual.
- Continental US flat shipping is $1,200
- Canada Shipping: $1,600
- Contact us for other custom international commercial freight charges.
5. Return Policy
Due to the labor involved with crafting our Commercial Fleet to meet desired specifications, all pieces created for special orders are final sale and are ineligible for return or refund.
6. Acknowledgements; Non-Transferable; Non-Refundable
We will not hold your reservation payment separately or in an escrow or trust fund, nor will we charge you any interest. Your reservation is not transferable or assignable to another party without the prior written approval of Ferla Bikes. A non-refundable deposit is required in order to initiate production. Deposits will be forfeited if order is not completed within three (3) months of Ferla Bikes receiving the deposit.
7. Your Details
From time to time we may ask you to provide information so that we can perform our obligations under these Terms and Conditions. We will maintain your personal information in accordance with our Privacy Policy.
Ferla Technology. 895 N Todd Ave, Azusa, CA 91702 p 1.213.291.9070